Unfortunately, shady characters are taking advantage of the pandemic, and there has been a rise of scam phone calls trying to trick people to pay non-existent bills. Please know MVEC goes through a detailed process for collection efforts and does not call and demand immediate payment of past due electric bills. If you are ever in doubt of a phone call, hang up and call us direct. We will never ask your bill be paid for by a gift card. MVEC members can make payments by calling our automated phone system at 952-492-8333 or 1-866-492-8333 toll free. We never have a person take credit card numbers over the phone. Stay aware! See all the ways to safely pay your bill.