MVEC maintains a 24/7 dispatch center so there is always a live person available to assist you. It is important for all members to report an outage as your phone number helps identify the outage location. (952) 492-8255 or (800) 232-2328
Please do not email or private message us if you are experiencing an outage as it will not be received after hours or on weekends
Ways to report an outage:
Call (952) 492-8255 or (800) 232-2328
Text 855-963-3830
Make sure our records show your correct phone number – it will help expedite outage restoration. Just fill out this form:
Update Your Phone Numbers